Process Effectiveness Measurement Sheet

Template of Process Measurement Sheet for Organization involved in Design & Construction of Civil Projects

Sr. No	Process Title	Process owner	Criteria to measure the effectiveness of process	Target Effectiveness	Actual Effectiveness	Process Improvement Initiatives
1	Designing capital projects	In charge Civil Design	Timely design of facility	Within 90% of approved plan.		Design completion date needs to be defined in each project under design stage for customer/stakeholders Team information.
2	Designing capital projects	In charge Civil Design	Changes in SCOW after approval	Nil		1. In light of head of organization's directives, SCOW Form shall be amended to incorporate requesting Team's signatures and shall be strictly implemented between requesting and controlling Teams. 2. Preparation and implementation of Design Stage Checklist for the projects.
3	Designing capital projects	In charge Civil Design	Detection of  unexpected underground services at the time of construction	Nil		To include site investigation in consultancy/LVC in order to ensure that the selected locations are free of major underground services.
4	Construction for Capital projects	In charge Construction	Changes in contract	50% reduction in AOs from last year.		1. A checklist to be implemented before commencement of work as per instruction of Team Incharge. 2. Improvement in handling of WOs: i) New WO shall follow Team incharge guidelines for new projects. ii).Verification of WO quantities with actual site work.
5	Construction for Capital projects	In charge Construction	Timely completion of Snag List items.	2 months		Inspection by a task team before handing over.