Comparison between Process Measurement and Balanced Scorecard

Process Measurement Sheet and Balanced Scorecard


Measurement of Process Effectiveness
BSC / Key Personnel
It tells the effectiveness of the processes
Effectiveness of achieving any desired / goal / progress / objective
Mandatory for each entity Team or group providing services to measure all the core processes
General high level of goals or objectives are measured on 4 perspectives
An essential tool for assigning its own process and to take remedial steps to improve the level.
It is a tool for top management to check the performance team and group on specific programs or objective.
A tool with the team for the team
A tool with the top management for the team and group.
All core processes need to become tool mandatory
Only those high level programs / objective which top management think for itself.
Not for alignment
Only to align all the teams and groups to achieve specific program / projects issues.
Self-assessment and specific improvement for the level of services.
Assesses by management and for achieving specific goal.
It focuses improve in the services
Targets achieve of any program / objective.
Inside within the team
Outside from top
Self-correction
No self
Not for un incentive
For incentive
Essential for making strong
Not necessary
Addresses processes preventive action
Addresses issues corrective action
ISO: ISO

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